1. Call Handling & Outsourced Contact Centre Services - MPL Contact UK


            Our call handling services mean you can always be there for your customers or never miss an order again

            Call Handling
            Out of Hours
            Flexible Dedicated Resources


            How many sales could you be missing if your calls are not being answered?

            Call Answering

            Customer Service

            Professional and reliable contact centre customer service

            Help Desk
            Call Out & Escalation
            Customer Service Management

            MPL contact has provided outsourced contact centre services to businesses of all sizes and in all industries since 1994

            We are one of the UKs leading provider of outsourced contact centre solutions and are specialists in complex customer service provision, available 24 hours a day from our network of UK contact centres located in Nottingham, Belfast and Sutton Coldfield.

            Happy Clients

            Extremely satisfied clients love what we do for them so stay with us for the long term.

            Expert advice

            Happy, loyal & committed agents means we retain the best skills & knowledge.

            High performance

            Consistently high service levels achieved across all clients.

            Quality score

            95% of our agents achieve their qualityscore bonus.



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